Customer Satisfaction Survey
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization
Personal Information
City
State:
Zip:
Phone:
E-mail:
Customer Service - how did we treat you?
1. Were you greeted when you came into our store?
YES NO
2. Were you thanked as you checked out or as you left?
YES NO
3. How would you rate our staffs attentiveness to your needs?

Felt Ignored Could not
get help
Received Help
when I asked
Anticipated
my needs
4. Were you approached by our staff while shopping?
YES    NO
5. Overall how would you rate the friendliness of our staff?
Extremely
Unfriendly
Unfriendly Neutral Friendly Extremely
Friendly
Products and Services
6. Product line you purchased from most recently
6a. Were these products easy to find?
YES NO
6b. How would you rate our selection of these products?
Very Poor
Selection
Poor
Selection
OK Good
Selection
Great
Selection
6c. How would you rate the quality of this product?
Very Poor
Quality
Poor
Quality
OK Good
Quality
Great
Quality
Products and Services
6. Product line you purchased from most recently
6a. Were these products easy to find?
YES NO
6b. How would you rate our selection of these products?
Very Poor
Selection
Poor
Selection
OK Good
Selection
Great
Selection
6c. How would you rate the quality of this product?
Very Poor
Quality
Poor
Quality
OK Good
Quality
Great
Quality
Products and Services
6. Product line you purchased from most recently
6a. Were these products easy to find?
YES NO
6b. How would you rate our selection of these products?
Very Poor
Selection
Poor
Selection
OK Good
Selection
Great
Selection
6c. How would you rate the quality of this product?
Very Poor
Quality
Poor
Quality
OK Good
Quality
Great
Quality

9. What products would you like to see New Age People carry in the future?

10. Have you ever been to a psychic at New Age People?

YES NO

10a. How would you rate your experience with a psychic at New Age People?

I paid for
that?

Poor
Reading

OK
Reading

Good
reading

Best reading
EVER!

11. Have you ever had a massage at New Age People?

YES NO

11a. How would you rate your massage at New Age People?

I paid for
that?

Poor
Massage

OK
Massage

Good
Massage

Best Massage
EVER!

12. Have you ever taken a class at New Age People?

YES NO

12a. How would you rate the class taken at New Age People?

I Paid for
that?

Not very
excited.

Not very
excited.

Good
Class

Best Class
EVER!

13. What services or classes would you like to see at New Age People?
14. Would you like to be able to purchase products through our website?
YES NO
15. What month was your most recent shopping experience at New Age People?

16. How often do you shop at New Age People?

17. Do you intend to shop at New Age People again?

YES NO

18. In your own words, what do you like MOST about New Age People

19. What do you like LEAST about New Age People

20. Is there anything you would like to share with us?

Thank you for your time!